AZANDIE EDUCARE CONSULTING PTY LTD
Address: 191 Jan Smuts Avenue, Parktown North Rosebank Corner, Ground floor, Johannesburg ( Who shall be referred to hereinafter as “The Service Provider’’)

The Service Provider and the Client understand / agree to the following terms
The Service Provider (Azandie Educare Consulting PTY LTD) primary services:

The completion of the QCTO Client Online Application form

• The application of the extension of scope to QCTO if the client is already Accredited

• The application of letter of intent to QCTO

• The uploading and mapping the learning material alignment matrix as per QCTO requirements.

• Supply Quality Management System electronically

• Providing advice on the preparation of the Client’s training premises to ensure compliance with QCTO requirements.

• Liaising with the QCTO telephonically and electronically for clarification on any queries that may arise during the above.

• Preparation of the Generic Quality Management System Document as required by the QCTO for the accreditation of the Client.

• The supply of templates for all documentation required for the QCTO Accreditation File to the Client.

• Guiding and advising client on the process of obtaining an Occupational Health and Safety (OHS) Certificate in compliance with QCTO (Quality Council for Trades and Occupations) requirements.
• File checking to prepare client for QCTO site visits.

TRAINING MATERIAL
• The parties agree that the Service Provider shall either sell training material to the Client directly; alternatively, it shall source an independent material developer for the provision of this service.
• The parties further agree that the relationship in respect of the Client and the material developer shall be governed by the agreement that is provided by the material developer to the Client, which agreement shall be separate from this agreement

•. REMEDIAL ACTION
• The parties agree that no action may be instituted against the Service Provider resulting from any loss howsoever arising and of whatsoever nature suffered by the Client due to the delay in process caused by any queries that are raised by the QCTO.

•. Refund Policy
• The Client acknowledges that due to the nature of the process of accreditation and the services that the Service Provider provides, there shall be a no refunds policy.

• OBLIGATIONS OF THE CLIENT
•The Client agrees to prepare their supporting documents files for submission to the QCTO.
• The Client agrees that it shall have the following documentation available for presentation at the required site visit as part of their files:
a) Valid Tax Clearance Certificate;
b) Comprehensive Business Plan;
c) Proof of registered business entity (CIPRO Documents);
d) Annual Financial Statements
e) CV and Certificates of Staff members
f) Occupational Health and Safety Compliant Certificate or signed SLA with an outsourced Venue Service Provider that has Occupational Health and Safety Compliant Certificate.

• Guaranteed Approval
• QCTO Approval guaranteed service

• WHOLE AGREEMENT, NON-WAIVER AND SEVERABILITY
• The Agreement between the parties will be effective from the date of signature of the quotation, and shall remain in place until such time as the Client’s project has been completed to the satisfaction of the Client
Client Company